FAQ's - SeismiCat

Subscription

Does SeismiCat provide unlimited free access to any modules of the software?

Yes! SeismiCat provides a free “Hazard Lookup” tool which can be used to identify USGS ground motion data and other hazards for scoping “Probable Maximum Loss” (PML) studies for any site within the U.S. Please see the Hazard Lookup page for additional details.

Can I get a “trial subscription” to SeismiCat to be able to explore the “full version” tool and determine if the features are suitable for my specific practice?

Yes. We do provide 1-month trial subscription for interested users. Please see the Subscriptions page for additional details!

I have decided to subscribe to SeismiCat. What are my options?

SeismiCat provides flexible subscription options to allow users select an arrangement that will work efficiently for their needs. We can help you choose the best configuration, depending on your assessment needs and volume of projects. Please see the Subscriptions page for additional details.

My subscription has expired. What steps do I need to take for renewal?

Please refer to your subscription agreement for contact info of the person managing your account. For urgent cases, feel free to see the Contact Us page to send us an email or give us a call!

SeismiCat Account and Profile

How do I change my account password?

After logging in to your account, please visit the Profile > Change Password page from the top menu to set a new password.

I have a “per use” subscription with a limited amount of credit to create new projects. How do I know how much credit is left in my account?

After logging in to your account, please visit the Projects > Browse Projects page from the top menu. The amount of remaining credit will be shown at the top right area.

How can I review/update my general account/profile information?

After logging in to your account, please visit the “Profile > Overview” and “Profile > Update Information” pages to review or update your account/profile information.

Software Features and Technical Training

Where can I get information on different features of SeismiCat?

Please see SeismiCat's features page for descriptions of software features. Also, while working in SeismiCat, you can always click on the "Need help?" button located at the upper right portion of all pages for more information on the specific steps required to be completed by the user.

Do you provide training for new and existing users?

ImageCat provides training presentations and Q/A sessions for new users getting started in SeismiCat, and existing users after major updates. Please contact us to hear more.

Where can I get background theoretical information on SeismiCat's features and capabilities?

SeismiCat subscribers can access the "WikiCat" page after they log in. WikiCat includes extensive information on theoretical background for SeismiCat's models and calculations, as well as several recourses for seismic risk assessment. If you are not a current subscriber, please contact us for additional information.